Privacy policy

Privacy Policy

Last updated: 21-05-2026

At Harajuku Studio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, contact us, or otherwise interact with us.

1. Company Information

Harajuku Studio
Schoutenhof 20
2134LW Hoofddorp
Netherlands
Email: info@harajukustudio.com
Chamber of Commerce (KvK): 72844914
VAT number: NL002377144B97

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • full name;
  • billing address;
  • shipping address;
  • email address;
  • phone number;
  • payment-related information;
  • order details;
  • IP address;
  • browser and device information;
  • website usage data;
  • communications you send to us;
  • marketing preferences, where applicable.

When you make a purchase or attempt to make a purchase, we may also receive data related to your transaction and order history.

3. How We Collect Your Data

We collect personal data:

  • when you place an order;
  • when you contact us by email or through a contact form;
  • when you sign up for newsletters or marketing communications, if offered;
  • when you browse or interact with our website;
  • through cookies and similar technologies;
  • through service providers that support our store, such as Shopify, payment providers, and shipping partners.

4. Purposes of Processing

We use your personal data for the following purposes:

  • to process and fulfill your orders;
  • to arrange payment processing;
  • to ship and deliver your order;
  • to provide customer service;
  • to communicate with you about your order or inquiry;
  • to detect and prevent fraud or misuse;
  • to improve our website, products, and services;
  • to comply with legal and tax obligations;
  • to send marketing communications, where permitted by law or based on your consent.

5. Legal Bases for Processing

Where required by applicable law, we rely on one or more of the following legal bases:

  • Performance of a contract — when processing is necessary to process your order, deliver products, or provide customer support.
  • Legal obligation — when we must keep records for tax, accounting, fraud prevention, or other legal compliance purposes.
  • Legitimate interests — when processing is necessary for operating, securing, and improving our business and website, provided your rights and freedoms are not overridden.
  • Consent — where required, for example for certain marketing communications or non-essential cookies.

6. Payments

Payments on our website may be processed through third-party payment providers. We do not store full credit card or payment card details on our own servers unless explicitly stated otherwise.

If you pay through a payment service provider such as Mollie, Shopify Payments, PayPal, Klarna, or another provider, your payment-related personal data may be processed by that provider in accordance with its own privacy practices.

7. Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Shopify may process personal data on our behalf in order to provide store functionality, checkout, order management, analytics, and related e-commerce services.

8. Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

  • Shopify, as our e-commerce platform provider;
  • payment service providers;
  • shipping and logistics partners;
  • IT, hosting, analytics, or fraud-prevention service providers;
  • marketing and advertising platforms, where applicable;
  • professional advisers, where necessary;
  • government authorities, regulators, tax authorities, or law enforcement, where legally required.

We only share personal data to the extent necessary for the purposes described in this Privacy Policy.

9. International Transfers

If your personal data is transferred outside the European Economic Area, we will take appropriate safeguards where required by law.

This may include the use of adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

10. Retention of Data

We keep personal data only for as long as necessary for the purposes for which it was collected, including to fulfill orders, maintain business records, resolve disputes, enforce agreements, and comply with legal, tax, and accounting obligations.

Retention periods may vary depending on the type of data and the legal or operational reason for keeping it.

11. Your Rights

If you are located in the European Union, European Economic Area, United Kingdom, or another jurisdiction with similar privacy rights, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate data;
  • request deletion of your personal data;
  • object to certain processing;
  • request restriction of processing;
  • request data portability;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at info@harajukustudio.com.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • ensure the website functions properly;
  • remember preferences;
  • analyze traffic and website performance;
  • improve user experience;
  • support marketing and advertising, where applicable.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You may also be able to manage cookie preferences through your browser settings or through the cookie banner on our website, where available.

13. Marketing Communications

If you sign up for our newsletter or marketing communications, we may use your email address to send you updates, offers, product launches, and other promotional content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@harajukustudio.com.

14. Advertising and Analytics

We may use advertising and analytics tools, such as Meta/Facebook, Google, TikTok, Shopify analytics, or similar platforms, to understand website performance and improve our marketing.

These tools may use cookies, pixels, or similar technologies to collect information about how visitors interact with our website and advertisements.

Where required by law, we will request your consent before using non-essential advertising or analytics cookies.

15. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage is completely secure, but we aim to use commercially reasonable safeguards.

16. Children

Our website and products are not intended for children, and we do not knowingly collect personal data from children without appropriate legal basis or consent where required.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes. The updated version will be posted on this page with a revised “Last updated” date.

18. Contact

If you have questions about this Privacy Policy or how we process personal data, please contact:

Harajuku Studio
Schoutenhof 20
2134LW Hoofddorp
Netherlands
Email: info@harajukustudio.com