Terms of Service

Last updated: 21-05-2026

These Terms of Service govern your use of the Harajuku Studio website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms of Service.

1. Company Information

Business name: Harajuku Studio
Chamber of Commerce (KvK): 72844914
VAT number: NL002377144B97
Address: Schoutenhof 20, 2134LW, Hoofddorp, Netherlands
Email: info@harajukustudio.com

2. Applicability

These Terms of Service apply to all visitors, users, and customers of our website and to all offers, orders, and agreements concluded through our online store.

3. Products

We make every effort to display our products as accurately as possible, including descriptions, sizes, colors, materials, and images. However, slight variations in color, appearance, fit, packaging, or product details may occur due to screen settings, photography, lighting, manufacturing batches, or product updates.

All products are subject to availability. We reserve the right to discontinue products at any time.

4. Sizing and Fit

Our products may have a relaxed, oversized, or casual fit depending on the item. Size information, where provided, is intended as a general guide only.

Customers are responsible for checking the size guide before placing an order. Slight measurement differences may occur due to manual measurement or production differences.

5. Pricing and Payments

All prices displayed on our website are shown in the currency indicated at checkout and include VAT where applicable, unless stated otherwise.

Shipping costs, taxes, duties, or other charges may be added at checkout depending on the delivery location.

Payment must be completed using one of the payment methods offered at checkout. We reserve the right to refuse or cancel an order if payment is not authorized, flagged for fraud prevention, or otherwise unsuccessful.

6. Order Acceptance

After you place an order, you will receive an order confirmation email. This confirmation does not necessarily mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, product unavailability, incorrect customer information, or technical errors.

If your order is canceled after payment has been received, any amount paid will be refunded to the original payment method.

7. Shipping and Delivery

We aim to process and ship orders within the timeframes stated on our website. Delivery times are estimates only and may vary due to carrier delays, customs processing, holidays, high order volumes, or other circumstances beyond our control.

We are not responsible for delays caused by third-party shipping carriers or customs authorities.

The customer is responsible for providing a complete and accurate shipping address. We are not liable for failed delivery, lost packages, or additional costs caused by incorrect or incomplete address details provided by the customer.

8. International Orders

For international shipments outside the European Union, import duties, customs charges, local taxes, and handling fees may apply. These costs are the responsibility of the customer unless stated otherwise.

Customers are responsible for complying with local import laws and regulations in their country.

9. Right of Withdrawal and Returns

If you are a consumer located in the European Union, you generally have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason.

More information about returns and refunds can be found in our Return and Refund Policy.

The right of withdrawal may not apply to certain products, such as personalized or custom-made items, where legally excluded.

Returned items must be unworn, unused, unwashed, undamaged, and in original condition with tags and packaging where applicable.

10. Legal Guarantee and Defective Products

If you are a consumer in the European Union and a product is faulty or not as advertised, you may be entitled to a repair, replacement, price reduction, or refund under applicable consumer law.

Nothing in these Terms of Service limits any mandatory consumer rights under applicable law.

11. Use of Website

You agree not to use this website:

• for unlawful purposes;
• to interfere with the operation or security of the website;
• to submit false, misleading, or fraudulent information;
• to attempt unauthorized access to our systems or data;
• to copy, reproduce, or exploit website content without our written permission;
• to misuse our products, services, checkout, promotions, or discount codes.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

12. Intellectual Property

All content on this website, including text, branding, logos, product names, designs, images, graphics, videos, and website content, is owned by or licensed to Harajuku Studio and is protected by applicable intellectual property laws.

You may not use, reproduce, distribute, copy, modify, or exploit any content from this website without our prior written consent.

13. Limitation of Liability

To the maximum extent permitted by law, Harajuku Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products through it.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law, including mandatory consumer protection rights.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

15. Third-Party Services

Our website may contain links to third-party websites or may use third-party services, including payment providers, analytics providers, marketing platforms, and shipping partners.

We are not responsible for the content, availability, security, or practices of third-party services.

16. Promotions and Discount Codes

From time to time, we may offer promotions, discounts, or special offers. These may be subject to additional conditions, availability, minimum order values, or expiration dates.

We reserve the right to modify, cancel, or refuse promotions or discount codes in cases of misuse, technical errors, or suspected fraud.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect once posted on this page.

The version published on the website at the time of your order will apply to that order.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands.

If you are a consumer, this choice of law does not deprive you of any mandatory consumer protections granted by the laws applicable in your country of residence.

19. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Harajuku Studio
Schoutenhof 20, 2134LW, Hoofddorp, Netherlands
Email: info@harajukustudio.com